Payment authorization and card terms

Version 2026-06-09 · Last updated: June 9, 2026

Applies when you book an Ivix visit. Treatment informed consent is separate and completed in our clinical intake (Healthie).

Payment method

To book an Ivix visit, you agree to save a valid payment card on file with Ivix (processed by Stripe). You authorize Ivix to use this card per the schedule below.

When you are charged

Step	Charge
At booking	Card saved; no service charge yet
When your RN arrives	Authorization hold for the booked service price
After visit completed	Capture when clinical documentation and required sign-offs are complete
Optional tip	Separate charge in the Ivix app — 100% to your RN

Pricing

You agree to pay the price shown at booking for your selected service. One service per booking — no subscriptions or monthly fees.

Cancellations

You may self-cancel before the service fee is captured. See our cancellation and refund policy for details.

Failed payments and refunds

If capture fails after a completed visit, Ivix may retry and contact you to update your payment method. Refunds after capture are handled per our cancellation and refund policy when clinically or operationally appropriate.

No payment to your nurse in person

You will not pay your RN directly for visits booked through Ivix. Platform visits are paid through Ivix.

Treatment consent

Payment authorization is separate from informed consent for IV treatment, which is completed in our clinical intake before your visit.